Switchyard Secret Shopper Report: Taproom Visit

Thank you for taking the time to help us continually improve our service! Please complete the following form within 24 hours after your assigned shop. Please do not complete the form while in the taproom. Once you’ve submitted the form, e-Mail a photo of your receipt to kurtis@switchyardbrewing.com - You will be reimbursed for a flight of beer & Switchyard Crowler of your choice.

Basic Info
Name *
Name
Date of visit *
Date of visit
Shop Start Time *
Shop Start Time
Shop End Time *
Shop End Time
$
ENVIRONMENT & ATMOSPHERE
Customer Traffic *
How busy was the taproom during your onsite shop?
Exterior
0 - Not visible 10 - Very visible, easy to find/see
INTERIOR
(Beer lists are supposed to be on the bar top, ready for customers to look at)
INTERIOR: Retail Area
Management Accountability & Staffing:
TAP ROOM ASSOCIATE:
Gender *
Height *
Glasses *
Professionalism
Staff are permited to wear items over logo wear - but the Switchyard logo must be visible
Overall Experience
0 - not likely 5- not my first reccomendation 10 - very likely
0 - Not at all satisfied 10 - Very satisfied